Consumer Frequently Asked Questions

  • Is it possible to bury a loved one on family property? Posted on September 02, 2014 10:30 AM

  • Do I have to use a funeral home in order to provide final disposition for a loved one? Posted on September 02, 2014 10:31 AM

  • Can I transfer my prefinanced funeral agreement to a different funeral home? Posted on September 02, 2014 10:32 AM

  • Is it possible to scatter remains (ashes) of a loved one anywhere--or are there specific restrictions? Posted on September 02, 2014 10:32 AM

  • Do dead human remains have to be embalmed prior to burial or cremation? Posted on September 02, 2014 10:33 AM

  • Does a casket have to be used for burial or cremation purposes? Posted on September 02, 2014 10:33 AM

  • Must an outer container be used for purposes of burial? Posted on September 02, 2014 10:34 AM

  • Can I receive a refund of my prefinanced funeral agreement prior to death? Posted on September 02, 2014 10:34 AM

  • What happens should there be any money remaining from a prefinanced funeral product once death occurs and payment has been made to the funeral home? Posted on September 02, 2014 10:35 AM

  • What if there is not enough money in the prefinanced agreement to pay for funeral costs once death occurs? Posted on September 02, 2014 10:35 AM

  • What is the difference in irrevocable and a revocable prefinanced funeral trust? Posted on September 02, 2014 10:36 AM

  • What does "guaranteeing" a funeral by purchasing a prefinanced funeral agreement actually mean? Posted on September 02, 2014 10:36 AM

  • Why do I have to pay taxes on the interest earned on my prefinanced funeral trust? Posted on September 02, 2014 10:37 AM

  • What happens if there is no money available when death occurs--and no death benefits are available? Posted on September 02, 2014 10:37 AM

  • Does a funeral home have to accept a call from a family once death occurs? Posted on September 02, 2014 10:38 AM

  • Can a funeral home require that payment be made prior to providing any services/merchandise? Posted on September 02, 2014 10:39 AM