Events

2018 ICCFA University

  • Dates:
    July 20, 2018 8:00 AM - July 25, 2018 8:00 PM

                                            ICCFA University
                                  College of International Studies

Chinese Funeral Practices and Customs    July 21, 2018    3 hours
Hispanic Culture of Death & Dying in Mexico    July 21, 2018    1.5 hours
Korean Customs and Practices    July 21, 2018    1.5 hours
Class Project    July 22, 2018    1.5 hours
Hindu Practices and Customs    July 22, 2018    1.5 hours
Filipino Customs and Traditions    July 22, 2018    1.5 hours
Capturing the Hispanic Market    July 22, 2018     1.5 hours
Roman Catholic Customs and Traditions     July 23, 2018    1.5 hours
Funeral Traditions in Cambodian Buddhist Culture     July 23, 2018    1.5 hours
Muslim Customs and Traditions                 July 23, 2018    1.5 hours
The Greek Orthodox Experience of Death & Mourning    July 23, 2018    1.5 hours
Jewish Funeral and Burial    July 24, 2018    1.5 hours
Mormon Beliefs on Death and Burial             July 24, 2018    1.5 hours
African-American Funeral Traditions    July 24, 2018    1.5 hours
Vietnamese Funerals & Traditions    July 24, 2018    1.0 hour
Q & A Summary    July 25, 2018    denied  
 
                                              ICCFA University
                                      College of 21st Century Services

Celebrant Training    July 21-23, 2018    6 hours
Essentials of Public Speaking Basics: What is a Presentation    July 25, 2018    1.5 hours
Essentials of Public Speaking Basics: Principles of Authenticity    July 25, 2018    1.5 hours
Essentials of Public Speaking Basics: Vocal Techniques    July 25, 2018    1.5 hours
Essentials of Public Speaking Basics: Practices Makes Permanent    July 25, 2018    1 hour
Best Practices with Firms Utilizing Celebrants    July 26, 2018    1.5 hours

                                              ICCFA University
                     College of Leadership Administration & Management

Principals of Effective Leadership    July 21, 2018    1.5 hours
A Critical Look Into The Future: Adjusting to Issues, Trends and Changes    July 21, 2018    1.5 hours
A Case Study in Leadership    July 21, 2018    denied
Employee Reviews, Evaluations, Incentives & effective Morale-Boosting Programs    July 21, 2018    denied
Communication and the Art of Effective Feedback    July 22, 2018    denied
The Facebook Formula: Secrets for Taking Your Business Viral on Facebook    July 22, 2018    denied
Business Law: Funeral Home and Cemetery Legal Outlook    July 22, 2018    1.5 hours
Your Marketing & Branding Mantra: Building Customer Loyalty    July 22, 2018    1.5 hours
Dynamics of the Organization    July 23, 2018    denied
Dynamics of the Organization (continued)    July 23, 2018    denied
Best Practices in International Communications        July 23, 2018    denied
Employee Engagement, Motivation, Hiring & Firing    July 23, 2018    denied
Funeral Home & Cemetery Accounting: Keys to Affecting Your Bottom Line    July 24, 2018    1.5 hours
Community Outreach: Setting Your Company Apart            July 24, 2018    1.5 hours
Strategic Planning for IT Resources    July 24, 2018    1.5 hours
Corporate Culture: How Strong is Your Foundation?    July 24, 2018    1.0 hour
Best Practices        July 25, 2018    1.5 hours    
                                                        
                                                        ICCFA University
                                               College of Cremation Services

( Programs highlighted in Yellow are also approved for Kansas Crematory Operators CE)
Crematory Operator Curriculum    July 21, 2018    6 hours
 Zoning/NIMBY/Equipment    July 22, 2018    1.5 hours
Administrator Curriculum: 2018 Financial Realities of Today’s Industry                        July 22, 2018    1.5 hours
Crematory Tour: “A real-world look at all aspects of a cremation provider”    July 22, 2018    3 hours
Know your Consumer    July 23, 2018    1.5 hours
Innovative Approaches to Cremation Consumers    July 23, 2018    1.5 hours

Reducing Your Liability    July 23, 2018    1.5 hours
Arranging More Than Cremation    July 23, 2018    1.5 hours
Setting a New Standard    July 24, 2018    1.5 hours
Cremation & Crematory Risk Management    July 24, 2018    1.5 hours
Exceeding Expectations: A Creative approach for serving families    July 24, 2018    1.5 hours
Arranger Curriculum: Beer, Barbeque and The Beatles    July 24, 2018    1.0 hour
Bringing it together: Open Forum    July 25, 2018    1.5 hours

                                                  
                                                       ICCFA University
                                  J. Asher Neel College of Sales & Marketing

You don’t need to be a SuperStar for Success    July 21, 2018    denied
The Facebook Formula: Secrets for Taking Your Business Viral on Facebook    July 21, 2018    denied
Discovering Your Secret Numbers and How to Use Them Daily    July 21, 2018    denied
The Four Major Benefits of Using a Planning Guide    July 21, 2018    denied
Why Making a Systematic and Compelling Preneed Presentation is Critical    July 22, 2018    denied
Memorializing: Why it’s more than just selling a “Marker”    July 22, 2018    1.5 hours
Understanding the Power of CRM    July 22, 2018    denied
Are you Selling Yourself Out of business or Into More Opportunity    July 22, 2018    denied
The Most Common Sales Mistakes and How to Avoid Them        July 23, 2018    denied
The Power of Process of Effective Recruiting    July 23, 2018    denied
How to Effectively Manage Objections to Close the Sale    July 23, 2018     denied
The Process of Service and Opportunities though Effective After Care Program    July 23, 2018    denied
Coming Face-to-Face with Cremation        July 24, 2018    1.0 hour
How to Capture the Fastest Growing Market in America    
July 24, 2018    
denied
Using Contest and Incentives to Reinforce the Results You Want    July 24, 2018    denied
Generating Leads Without a Phone    July 24, 2018    denied
The Making of a Miracle    July 26, 2018    denied 
                                                     
                                                     ICCFA University
                                     College of Funeral Home Management

The Legal Aspects of Funeral Service    July 21, 2018    1.5 hoursEstablishing our Philosophy of Management    July 21, 2018    1.5 hours
Identifying Your Dominant Strengths as a Manager: Part A    July 21, 2018    1.5 hours
Identifying Your Dominant Strengths as a Manager: Part B    July 21, 2018    1.5 hours
There  is more to Management than just having the title    July 22, 2018    1.5 hours
the Deming Management System: Part A    July 22, 2018    1.5 hours
the Deming Management System: Part B    July 22, 2018    1.5 hours
Group Exercises: Brain Games    July 22, 2018     1.5 hours
Group Exercises: Games Funeral & Cemetery Mangers Play    July 23, 2018    1.5 hours
People: The Double Edged Sword    July 23, 2018    1.5 hours
Train the Trainer: A program for Managers    July 23, 2018    1.5 hours
The Famous ICCFA University “How to “ System    July 23, 2018     1.5 hours
Economic Visibility for Your Company    July 24, 2018    1.5 hours
The Essential Navigation Plan    July 24, 2018    1.5 hours
Community Outreach: Part A    July 24, 2018    1.5 hours
Community Outreach: Part B    July 24, 2018    1.0 hour
Putting the Bow on the System    July 25, 2018    1.0 hour
                                                
                                                 ICCFA University
                       College of Land Management & Grounds Operations

Exceptional Cemetery Maintenance: Experience the Difference    July 21, 2018    denied
Creating a Committal Service that Everyone Talks About    July 21, 2018    1.5 hours
OSHA and Gravesite Safety     July 21, 2018    denied
The Key Steps to OSHA Compliance    July 21, 2018    denied
Train the Trainer    July 22, 2018    denied
Children’s Remembrance Services & Arrangements at Memphis Memorial Park    July 22, 2018    1.5 hours
Cemetery Sustainable Practices    July 22, 2018    denied
Creative Cemetery Development    July 22, 2018    denied
Healing Grief    July 23, 2018    1.5 hours
Community Outreach        July 23, 2018     1.5 hours
Finding Hidden Treasures    July 23, 2018    denied
Modern Cemetery Development    July 23, 2018    denied
Heroes Serving Heroes`    July 24, 2018    1.5 hours
Changing the face of traditional Memorialization    July 24, 2018    1.5 hours
Cemetery Liability Issues    July 24, 2018    denied
Internal Relationships    July 24, 2018    denied
Students’ Forum Q & A        July 25, 2018    denied    

                                                    ICCFA University
                                 College of Hospitality & Event Management

May I Be of Service?    July 21, 2018    1.5 hours
Building a World Class Event Center: A Beginner’s Guide    July 21, 2018    1.5 hours
Taking Your Hospitality Program to Another Level    July 21, 2018    1.5 hours
Hospitality Isn’t Just About Being Nice! The Legal Liabilities and Risk Management    July 21, 2018    1.5 hours
Using Graveside Catering to Create a WOW for your Families    July 22, 2018    1.5 hours
Theft is the Key to Good Hospitality    July 22, 2018    1.5 hours
Like the core of an Apple, Why are Values Discarded?    July 22, 2018    1.5 hours
3-2-1 Jump!    July 22, 2018    1.5 hours
Understanding Financial Statements and Budgeting        July 23, 2018     1.5 hours
Basics of Catering Operations    July 23, 2018    1.5 hours
“Everybody Eats!”    July 23, 2018    1.5 hours
Recipe for Success    July 23, 2018    1.5 hours
What about the Church Ladies?        July 24, 2018    1.5 hours
Top Chef: Operational Management and Planning    July 24, 2018    1.5 hours
Connecting with Your Community Through Outreach    July 24, 2018    1.5 hours
Is It Worth It?    July 24, 2018    1.0 hour
The Making of a Miracle            July 26, 2018    denied    

Contact:  Danny Osorio, Continuing Education Administrator
International Cemetery, Cremation & Funeral Assn.
107 Carpenter Drive, Suite 100
Sterling, Va 20164
Phone: (800) 645-7700
Website